Johannesburg: 011 706 5007
  Cape Town: 021 671 3010

  Email: info@aoa-recruit.com

 

Contact Centre Placements Division (Clients)

AO&A Contact Centre Placements Division offers a full function service to Contact Centre companies. Fully conversant with Contact Centre operations the Contact Centre Placements Division is able to assist you with staffing at all levels within your organisation. The Contact Centre Placements Division is able to assist you with Perm and contract / flexible staffing requirements.

AO&A Contact Centre Placements Division is fully compliant to legally place flexible and contract workers in your operation.

Running a fast paced contact centre means that you have very tight parameters within which to operate. Running a tight business means that you have difficult decisions to make.

AO&A Contact Centre Placements Division is able to assist you with addressing these problems and can help take care of your usual contact centre issues by arranging competent staff and ensuring that all HR related issues are correctly handled. With temporary and permanent placements nationwide Contact Centre Placements Division is able to assist you fully. No contact centre is too big or too small of us to handle. When it comes to contract and flexible staffing the Contact Centre Placements Division is able to tailor our services according to your needs.

Adele Oberholzer


Operations Director


Jacqui du Plessis


Office Manager


Zane Oberholzer


Managing Director

The Contact Centre Placements Division is in capable hands....

Adele Oberholzer has spent several years managing Contact Centres. Adele understands all aspects of your business. Adele started at the bottom and worked her way up so she knows what problems and issues you face. Adele also knows what the solutions are from experience.

When to use the Contact Centre Placements Division services:

  • When you have “Non Performers” in your call centre
  • When you need to address Absenteeism amongst your staff
  • When your forecasts show that you need to increase staffing for seasonal demand
  • When business grows and you are not ready to take on those extra needed staff in a perm capacity
  • When you win a new contract and you need staff in a hurry
  • Promoting staff to more senior positions and now you need to fill the gap

Client Benefits:

  • Access to a large database of candidates
  • Thorough screening and vetting of candidates to meet your specific needs
  • Direct contact with senior AO&A staff
  • Competitive rates and fees due to uncomplicated business structures


Typical Contact Centre Placements Handled By The Division

  • Call Centre - Life Assurance
  • Call Centre Agent (Inbound)
  • Call Centre Sales Agent (Outbound)
  • Call Centre Consultants (FAIS Accredited)
  • Collection Call Centre
  • Customer Service Agent
  • Direct Marketing Call Centre Agent
  • Order Taking Call Centre Agent
  • Senior Call Centre Agent
  • Telesales Operator/Call Centre Agent
  • Sales Executive / Call Centre Technologies
  • Technical Call Centre Advisor
  • Test Manager - ICT Products
  • Training Manager
  • Help desk agents
  • Confirmation consultants
  • Verification consultants
  • Call Centre Manager
  • Heads of Call Centre
  • Operations managers
  • Account Executives
  • Call Centre Supervisor
  • Call Centre Team Leader
  • Call Centre Team Manager
  • Manager - Early Stage Collections Call Centre
  • Roaming Call Centre Manager
  • Roaming Call Centre Team Manager
  • Team Leaders - Client Services Call Centre
  • Quality assessors
  • Data capturers
  • Receptionist
  • Admin assistant

 



Adele Oberholzer
Telephone Number: 011 706 5007
Fax Number: 086 540 4695
Email Address: adele@aoa-recruit.com

Jaqui du Plessis
Telephone Number: 011 706 5007
Fax Number: 086 540 4511
Email Address: jacqui@aoa-recruit.com

Zane Oberholzer
Telephone Number: 011 706 5007
Fax Number: 086 540 4268
Email Address: zane@aoa-recruit.com


Johannesburg

11 Villa Torino
66 Cumberland Ave
Bryanston
2191

PO Box 70071
Bryanston
2021

011 706 5007
info@aoa-recruit.com


Cape Town

Unit 2A
Belvedere Square
Cnr Belvedere and Keurboom Roads
Claremont
7708

PO Box 2159
Claremont
7740

021 671 3010
info@aoa-recruit.com